play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6246625548
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try again or seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to initiate the account transfer process. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and enjoy the updated app. This should allow you to access and play the app without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals can only be made from the money earned through gaming activities, not from bonuses. The app does not allow users to withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all required KYC details are completed and saved in the app, including your Aadhar card, UPI, and bank details. This information is crucial for a successful registration process. Completing these steps will facilitate a smoother experience within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasionally, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used for gameplay and cannot be withdrawn by anyone else. Any winnings from playing games with the bonus amount can be withdrawn by the original account holder.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At play exchange, we are committed to providing exceptional customer service, with support available 24/7, 365 days a year. Our dedicated team is accessible through multiple channels, including live chat, email, and phone, ensuring that customers receive prompt and personalized assistance whenever they need it. We recognize the importance of convenience and security, and it is for this reason that we offer a range of reliable and secure deposit and withdrawal methods. These methods include credit cards, e-wallets, and bank transfers, all of which are protected by cutting-edge encryption technology. This means that our customers can transact with confidence, knowing that their personal and financial information is safely secured. Our commitment to customer service and security is unwavering, and we strive to provide a seamless and enjoyable experience for all of our customers. Whether you are a seasoned player or just starting out, you can trust that play exchange will be here to support you every step of the way.
Our dedicated team of customer support is available 24 hours a day, 7 days a week to assist with any questions or concerns, ensuring a smooth and enjoyable journey at the casino. With our team's expertise and prompt responses, you can rest assured that any issues are quickly resolved, allowing you to focus on the excitement of playing play exchange's games. Whether you're a seasoned player or just starting out, our support team is here to help you navigate the world of online gaming and maximize your chances of winning. So why wait? Dive into the thrilling world of play exchange and experience the thrill of winning today!